Names, not a queue
Before tem, the farm dealt with a supplier where it knew none of the individuals involved. Now the team knows who it is talking to. For a family that values long-term relationships with the businesses it works with, knowing names and faces matters.
A fixed price to plan around
With a fixed price agreed ahead, the farm can forecast its income and budget with confidence. Managing Director Mark Wells and Finance Director Simon Scott used that to plan the replacement of the main engine, an investment of nearly £1 million.
The same long view
For a farm, a reservoir is a 20 to 40 year project and a tree is a 100 year one. The Gittus family makes decisions on that horizon, and wants partners who do the same. Long-term relationships were part of why Symonds Farm moved to tem.